Q: I have a mediclaim policy. I want to know for any discrepancy or on default where can I file a case against them in New Delhi and what is the procedure for that?

A:For any grievance you may approach the grievance cell in the regional office of the insurance company. The other alternative is that you may approach the insurance ombudsman whose address is given below. Herein, you will have to write down the details of your complaint submit it to the concerned officer who will then let you know the way proceeding will be carried out.