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Max Healthcare Institute

Max Healthcare is India's first truly integrated healthcare system, offering three levels of clinical service (primary, secondary, tertiary) within one system. We believe in the concept of total patient care and deliver care by combining medical and service excellence. Max Healthcare is committed to quality care that not only addresses the illness but also concentrates on the overall wellness of the patients.

MHC operates eight centers in Delhi & NCR, offering services in over 30 medical disciplines. MHC has state of the art tertiary care facilities at Saket in South Delhi, secondary care hospitals at Pitampura, Patparganj, Gurgaon and Noida and an out patient facility, the Max Medcentre and a Speciality centre focused on Eye and Dental care at Panchsheel Park. The tertiary care hospitals at Saket include Max Devki Devi Heart & Vascular Institute, a Centre of Excellence in cardiac services and the Max Super Speciality Hospital, a super Speciality facility in Orthopaedics & Joint Replacement, Neurosciences, Paediatrics, Obstetrics & Gynaecology, Aesthetic & Reconstructive Plastic Surgery and Internal Medicine. In addition, it has an Institute of Allied Medical Services where it provides General and Laparoscopic surgery, Urology, Eye & ENT, Nephrology, Dermatology, Department of Mental Health & Behavioral Sciences amongst others.

MHC has collaboration with Singapore General Hospital in the areas of medical practices, nursing, paramedical, research and training.

SALIENT FEATURES

A team of highly qualified and trained doctors, nurses and patient care personnel to provide the highest standards of care:
  • Latest medical equipment and hospital information system.
  • Over 1500 leading doctors, 280 corporate clients and a patient base in excess of 8,00,000.
  • Clean and comfortable facilities at all locations.
  • Fully computerised health records.
  • 24 hour - Chemist, Ambulance, Patient Diagnostic and Emergency Services.
  • Regular educational and health camps to help educate patients on various health issues, so that they make informed choices.
  • A complete preventive healthcare programme - MAX 360º and one of its kind 'Platinum preventive health programme.

Comprehensive Healthcare System

Max Healthcare model visualizes setting up of a world-class healthcare model offering the best medical assistance delivered seamlessly through state-of-the-art medical facilities.

Passion build trust

To deliver world-class healthcare with a service focus, by creating an institution committed to the highest standards of medical & service excellence, patient care, scientific knowledge and medical education.

The logo story

The cross is the accepted symbol for Healthcare the world over. The hands that you see within it are inspired by Michelangelo’s famous painting on the roof of the Sistine Chapel showing the birth of Adam. In this work, which has endured for centuries, God bestows the gift of life on mankind through his touch, a truly fitting symbol for a group that endeavours to enhance the quality of life through healing and care.

The healthcare green that we have finally chosen is fresh, close to nature and symbolic of life. We hope to use this colour to differentiate all our healthcare properties.

Vision

Deliver international class healthcare with a total service focus, by creating an institution committed to the highest standards of medical & service excellence, patient care, scientific knowledge, research and medical education.

Mission
  • Create exceptional standards of Medical and Service Excellence
  • Care provider of FIRST CHOICE
  • Principal Choice of Physicians
  • Ethical Practices
  • Create International Centre of Excellence for select Super Specialties
  • Safety – Patient, Customer, Staff

Quality initiatives

Our objectives:
  • Satisfying customer needs
  • Enhancement of quality systems
  • Effective performance measurement & compliance systems
  • Continuous Improvement loop
  • Engage every employee in quality drive

"Completely satisfying customer needs profitably" is our main focus and we achieve this by using DMAIC and Lean methodology. We follow a systematic data driven approach to reduce variation, eliminating non value added activities, optimizing and sustaining the desired results to reach excellence.

A result of these quality initiatives are the awards we have received for excellence from various prestigious organisations.
  • FICCI Healthcare Excellence Awards
  • D L Shah National Award on ‘Economics of Quality’
  • NABH accreditation for blood bank
  • NABL accreditation for our labs
  • ISO 9001:2000 and ISO 14001:2004
History
MAX INDIA LTD – found in 1985, Max India Limited is a public limited company listed in the NSE and BSE with over 37,000 shareholders.

MAX MEDCENTRE, PANCHSHEEL PARK – First Medcentre with OP facilities and day care surgeries started in yr 2000.

MAX HOSPITAL, PITAMPURA – Started functioning in 2002. It is the first hospital to be ISO certified and first high-end secondary care centre in North Delhi.

MAX HOSPITAL, NOIDA – It is focused on mother and child care with non-invasive cardiology, orthopaedics, ENT, ophthalmology, nephrology etc since 2002.

MAX HEART AND VASCULAR INSTITUTE, SAKET – Established in 2004, it is the first super tertiary care facility with advanced cardiac life support ambulances and air evacuation service.

MAX HOSPITAL, PATPARGANJ – Founded in 2005, it is the first multi-specialty tertiary care centre in East Delhi.

MAX EYE AND DENTAL CARE CENTRE, PANCHSHEEL PARK – Dedicated centre for Ophthalmology and Dental Care started in 2005.

MAX SUPER SPECIALTY HOSPITAL, SAKET – It is the first multi super-specialty tertiary care location founded in 2006.

MAX HOSPITAL, GURGAON – High end secondary care centre since 2007 in Gurgaon.

Max Healthcare received NABH and NABL certification for its laboratories in 2007.

Max Healthcare received Express Healthcare Awards for Excellence in Healthcare in 2008.

In 2009, Max Healthcare received D L Shah National Award on ‘Economics of Quality’ by Quality Council of India.

Max Healthcare received NABH accreditation for blood bank in 2009.
Address
2, Press Enclave Road, Saket New Delhi - 110 017
Phone
+911126515050
Fax
+91 11 2651 0050
Website
www.maxhealthcare.in
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